FAQ – FREQUENTLY ASKED QUESTIONS:
WHAT IF I DON’T SEE A SPECIFIC APPLICATION FOR MY NEEDS?
Challenge us!! We love it when people try to stump us with real world problems. You can use the “Challenge Box” on our Home Page or contact us by email at: info@soundreflectionsolution.com or calling our office at (903)886-6027.
IS SRS PANEL SAFE IF IT COMES IN CONTACT WITH PEOPLE?
Absolutely. SRS is a natural nontoxic fiber based material that offers excellent sound reflection elimination. Made of 100% recycled biodegradable nontoxic kraft paper fibers, formaldehyde free and is ISPM 15 exempt.
Basic Tan SRS is not fire rated & we suggest using our favorite fire rate panel coating – FX Paper Guard.
IS SRS PANEL OFFERED IN A FIRE RATED VERSION?
Glad you asked. Several of our SRS products are class “A” fire rated making them a great solution for commercial installation as well a many other applications. 3D Wood Panel; Class A certificate PBak
IS SRS PANEL SOUND TESTED & RATED?
SRS panel has been physically tested in Grammy Record Artist Brad Davis’ recording studio, Tommy Shaws’ recording studio Nashville, TN, Runnels County Court Room Ballinger, TX, Hopkins Court Room Sulphur Springs, TX, Peerless Baptist Church Sulphur Springs, TX, and more. . . . . . SRS_AudioTest Data
IS SRS PANEL DURABLE?
Durable?! Heck, yeah! we offered a version that is being used in basketball gymnasiums, and holding up well. SRS is tough and extremely durable.
IS SRS PANEL EASY TO INSTALL?
Absolutely. The high quality construction of SRS Panel results in a product that is easy to install. We can even provide a limited pallet of custom color matched pan head screws or our new channel molding installation method. We’ve provided more information on our soon to come Installation Page.
DO YOU OFFER PLUG AND SWITCH PLATE EXTENSION BOXES?
We offer single gang and double gang plastic extension boxes that are used when installing SRS wall to wall in a room. These and other custom products can be found on our Products Page.
HOW DO I ORDER?
Simply by emailing us at: info@soundreflectionsolution.com or calling our office at (903)886-6027.
HOW DO I PAY?
You may use a major credit card or company check. More specific information can be found on our Product Page.
CAN I PAINT SRS PANEL?
To your heart’s desire. Being able to make SRS Panel beautiful is part of the beauty of SRS Panel.
WILL SRS PANEL MAKE MY ROOM SOUND PROOF?
No. Sound proofing a room, studio, or building is an entirely different problem which requires many different steps and procedures, depending on the situation. SRS is not designed to stop sound transmission, but is does effectively disperse reflective frequencies in a room space that may otherwise have a greater tendency to travel straight through walls or ceilings.
DO YOU OFFER SRS PANEL PACKAGES SIMILAR TO OTHER SOUND PANEL COMPANIES?
Yes, we have a popular 24′ package that meets the most popular market square footage demand.
IS SRS PANEL AS GOOD AS USING FOAM OR EGG CRATE MATERIAL ON THE WALLS?
Better! Much Better! And here’s why. Other materials may absorb some frequencies and reflect others depending on the density of the material at any given spot thus creating uneven sounds and dead spots in the room. SRS Panel is consistent in its frequency diffusion providing a consistent characteristic and a “live” feeling that is so important for quality sound. Durability… When installed correctly SRS Panel will last for years, even in basketball gyms, Other materials can turn to powder in just a short time. Plus, the SRS panel is paintable so you can adjust the room décor to fit your mood. Lastly, SRS Panels can be cleaned! Get one of those fluffy electrostatic dusters and in 2 minutes you have a pristine studio. No one is impressed by foam powder and dust, especially a vocalist with allergies. And, SRS is so affordable!!
I RECEIVED A STATEMENT VIA MAIL/EMAIL. IT SAYS I OWE MONEY, BUT I THOUGHT I PAID ALREADY. WHAT DOES THIS MEANT?
It is a statement indicating you may have not paid your balance in full. Please contact us so we may compare information and resolve any discrepancies. You may email us at: info@soundreflectionsolution.com or call our office at (903)886-6027. You can find additional information on our Contact Page.
WHATS YOUR RETURN POLICY?
Wall-To-Wall: Once our SRS panel is properly installed on a surface it now has fastener holes in it and we do not accept returns on wall-to-wall installation SRS panel.
Framed Acoustic Panels: We do offer a 14 day return policy if your not satisfied with the results.
Corner baffles: We do offer a 14 day return policy if your not satisfied with the results.
DO YOU SHIP OVERSEES AND TO P.O. BOXES?
Yes, we’ll ship your package anywhere that can accept deliveries.
DO YOU HAVE CUSTOMER SERVICE?
Of course! Our friendly and knowledgeable customer SRS team members are available to answer your questions by email. 24/7/365.